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Water & Wastewater

Emergency Contact Information

In an emergency, please contact the Water and Wastewater Department at 802-434-2178 during normal business hours. If it is outside normal business hours or if there is no response, please contact Superintendent Steve Cote at 802-598-4593

Water Service Line Inventory

The Town of Richmond is participating in a water service line inventory. This inventory will classify pipe materials for every service line connected to the water system. The Town has hired MSK Engineers to complete this inventory. More information on the inventory, including what is requried from each owner of a building with water service, is included in this letter:

2023 0628 Initial outreach letter to residents

The Richmond Water Resources department provides you with safe, high-quality water and tertiary wastewater treatment.

281 Esplanade
Richmond, VT 05477


Mail to:
Town Center Building
203 Bridge St
PO Box 285
Richmond, VT 05477

** Note, please include your parcel account number with the payment.

Methods of Water Bill Payment

  • Checks
  • Cash
  • Direct Debit: The residents must come to the town office to complete the direct debit form.

**Payments must be received or post marked by 11:59pm on the due date in the office or deposited Town Center drop box located on 203 Bridge Street, Richmond, VT.

**If you see the red light flashing at the pump station, call us! If you see water bubbling out of the ground in the municipal system boundary, call us!

Water Bill Due Dates

  • March 31
  • June 30
  • September 30
  • December 31

** If due date falls on weekend or Holiday, the due date is the following business day.

Water and Sewer Commission

Water Commission Document Archives